The NH Rapid Response Access Point (NHRRAP) is a 24 hour service for any child, youth, or family in crisis. They have people who can talk with you or come to see you in person. Learn more about Rapid Response Access Point. There are so many things that people may need help with, just reach out and the New Hampshire Rapid Response Access Point will work to guide you.
How do I contact the NH Rapid Response Access Point?
You can call, text, or chat - 24 hours a day 7 days a week.
You'll work with a crisis operator for whatever problems you may be facing.
It's helpful to have the name of the person struggling, your address in case you want someone to see you, and a good callback number in case you get disconnected.
What can the New Hampshire Rapid Response Access Point do to help?
Crisis Operators can:
Listen to you about any problems
Use skills to lower stress
Link you with other services, like a Rapid Response Team
Make a crisis plan
Follow-up with you after a crisis
Rapid Response Teams can:
Travel to the place you are or where you choose to meet
Meet in person or by telehealth
Give follow-up appointments
Have therapists and peers to talk to you
More about the Rapid Response Teams
The Rapid Response Teams are run by the 10 Community Mental Health Centers and cover the entire state of New Hampshire. They have to respond to a request from the NH Rapid Response Access Point within 5 minutes. They have to call you prior to coming to see you or your loved one. They can take up to 1 hour to get to where you want to meet. They can do telehealth if you are further away. The Teams have two people if they go out to where you asked to meet.
If you can't wait for a Rapid Response Team to come, call 911 or go to your nearest emergency department.
Rapid Response Teams can meet you in public places like a park or store, secure places like a school or fire department, or private places like a home of office. Requests for a Rapid Response Team can come from the person in crisis, a loved one, a family member, First Responders, the person's care team, or their school.
How do the Rapid Response Teams know where to go?
If you decide a Rapid Response Team is needed to help with whatever problem is happening - the New Hampshire Rapid Response Access Point will get a location from you and then look to see what Rapid Response Team would be nearest. The New Hampshire Rapid Response Access Point does not know your location based on your call, text, or chat. You tell them that when you need someone to see you.
How much does it cost?
- The New Hampshire Rapid Response Access Point for phone/text/chat support is free. Carelon operates the NH Rapid Response Access Point on behalf of the New Hampshire Department of Health and Human Services.
- Rapid Response Team services are not free but are meant to be at no cost to the person in crisis. Contact your local Community Mental Health Center if you do get a bill and they will help you get those costs covered. The New Hampshire Community Mental Health Centers operate the New Hampshire Rapid Response Teams.